Millions of luxury cars frequently fail, the guy has to refuse to return the car, female sales: Do you want me to comfort you?

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Millions of luxury cars frequently fail, the guy has to refuse to return the car, female sales: Do you want me to comfort you?

2018-12-26 10:25:31 176 ℃

Millions of luxury cars are frequently broken, the guys have to refuse to return the car, female sales: Do you want me to comfort you?

People who buy things often know that after-sales protection is very important, especially for some big items, such as home appliances, designer clothes, jewelry, etc. If there is a problem, the store must be responsible, return is a must An indispensable process. However, if you buy a million luxury cars and you are not responsible for the problem, what do you think? Mr. Liu has encountered such a problem.

A million cars are frequently broken, the guy is going to return the car and refused, female sales: Do you want me to comfort you? ?

Mr. Liu is a businessman, earning a lot of money. Buying a luxury car is not only a personal favorite, but more importantly, he often receives VIPs who have status. He has already had millions in consideration of business needs. Mr. Liu of Porsche and Mercedes-Benz cars also need to buy a RV. After a comprehensive comparison, Mr. Liu chose a Mercedes-Benz RV, worth more than one million yuan.

Millions of luxury cars are frequently broken, the guys have to return the car and refused, female sales: Do you want me to comfort you? ?

After picking up the car, Mr. Liu quickly found that the car had problems, and the rotating buttons of the electric curtains and the seats were all bad. After communicating with the 4S shop, the merchant agreed to replace it, but it still cannot be used after replacing the accessories. When I checked again, I found the problem of the seat belt button and the roof leaking. Mr. Liu is very angry and thinks that the merchant has sold the defective products to himself. As a million-level Mercedes-Benz, these quality problems should not occur, so a refund is required.

A million cars are frequently broken, the guy is going to return the car and refused, female sales: Do you want me to comfort you? ?

At this time, the merchant disagreed with the refund, and let a female manager come out to persuade, the female manager said that if you want to give a small gift to comfort Mr. Liu forget, insist on no refund. The two sides could not reach an agreement, and Mr. Liu had to say that he had to take legal measures to deal with it.

After the online exposure, the female manager was also attacked by netizens. Most of them were the appearances and practices of the dissident female manager. They thought that "the ugly people are more guilty" and said that if they are pretty, they can still accept it. .

Millions of luxury cars are frequently broken, the guy is going to return the car and refused, female sales: Do you want me to comfort you? ?

In fact, it is wrong to attack others. We should not discriminate against female salespeople. However, the practice of the 4S shop is indeed inadequate. When there is a quality problem in the car sold, the sales should be handled in a serious and responsible manner, patience and customer interpretation, and regain the trust and understanding of the customer. Rather than wanting to send a small gift to casually send customers a customer, this perfunctory attitude will cause strong dissatisfaction from customers. After all, it is a million cars, not a roadside ten-yuan store. Here to remind everyone, when buying things, you must pay attention to the invoices and warranty orders, ask them to solve the problem, if rejected, you can ask the merchants for compensation through legal channels.