Financial science and technology empower foreign trade: help small and medium-sized micro enterprises to crack fund turnover pressure

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Financial science and technology empower foreign trade: help small and medium-sized micro enterprises to crack fund turnover pressure

2022-01-24 18:03:35 49 ℃

The 21st Century Economic Reporter Chen Zhihang reported that in 2021, China's foreign trade exports handed a beautiful answer.

According to the latest data released by the General Administration, China's foreign trade exports reached 21.73 trillion yuan, an increase of 26.1% compared to 2019.

Among them, the small and medium-sized micro-foreign trade enterprises "do not have".

The Foreign Administration passed the relevant payment of foreign-related payment. It has been about 650,000 companies that have less than 1 million US dollars last year, accounting for 70% of cross-border collection companies.

The Founder of Foreign Trade Enterprise Payment Services and CEO Deng Guozi, said that the epidemic is reported to international trade, including international exchange block acceleration foreign trade business to transfer from the line. At present, fully embrace digital technology development foreign trade business, is becoming more and more small and medium-sized and medium-sized foreign trade enterprises.

The reporter learned how many small and medium-sized enterprises overcome the many operational pain points of cross-border e-commerce such as cross-border e-commerce, and become new challenges.

At present, foreign trade small and medium-sized enterprises are generally facing four major business development pain points. First, some global large banks may not be willing to accept small and medium-sized foreign trade enterprises, and the agencies need to assist the latter to submit various information waiting for these banks to open an audit; but long waiting, It is often made to make the small and medium-sized enterprises miss a lot of business development opportunities; the second is that many global banks are not willing to spend too much energy to serve SMEs, including the optimal exchange rates that cannot be provided to the latter, so that SMEs bear additional exchange losses risk; It is a lot of foreign trade, small and medium-sized enterprises lacks enough wind control methods to identify cross-border e-commerce, leading to business losses that they often encounter; fourth, small and medium-sized micro enterprises do not have a sufficiently improved customer relationship management system, leading to enterprises It affects the growth of foreign trade business in time, affecting foreign trade business.

In order to solve the above pain points, many foreign trade enterprises cross-border payment service platforms apply for payment licenses in Europe and the United States, and quickly establish offshore global accounts for small and medium-sized enterprises to documented various global banks, significantly increase the payment settlement - income increase operation efficiency Trade settlement related dominant costs; one side through large data analysis and intelligent algorithm model technology, building a comprehensive anti-fraud style and customer relationship management tools, helping small and medium-sized micro companies more faster.

Deng Guozi told reporters that in cross-border B2B e-commerce, the Decision chain of cross-border transactions is more complex, and the decision cycle is longer, and the cross-border payment receivables for many foreign trade companies have been highly affected by traditional international telegraphs. , Exchange rate fluctuations, slowing the time, the language is problematic, etc. At present, XTransfer works with the world-renowned banks to provide legal offshore collection accounts for small and medium-sized enterprises, which greatly reduces international remittance fees and currency conversion costs. On the other hand, it is giving high and medium-sized enterprises to provide large data wind control and Customer Relationship Management Tools help them steadily promote business globalization.

It is worth noting that relevant departments such as the Foreign Management Bureau are actively adopting a number of measures to help foreign trade business in small and medium-sized enterprises.

Last year, the foreign exchange bureau continued to support the payment agency, and the bank played cross-border settlement advantages, and the trade new state foreign exchange settlement is about 1.8 billion, with a total of 34.8 billion US dollars, more than 70% of the market procurement trade contractor can be buffered online.

This year, the Ministry of Foreign Management will continue to support small and medium-sized enterprises to carry out exchange rate risk management, continue to consult with government departments, cooperate through government, banks, third-party institutions, attract more small and medium-sized enterprises to use good foreign exchange kit Further reduce exchange rate risk operation costs.

Many foreign trade companies are in the case of the current expectation of foreign trade finance control infrastructure, quickly improved, so that they enjoy the financial management and risk screening services of large multinational companies, helping them maximize the results of saving. Stand out in fierce global trade competition.

Cracking the international wire transfer is slow, the cost is high

Although 2021 global foreign trade orders flooded into China, many small and medium-sized foreign trade enterprises blunt money have been more serious than in the past.

Export enterprises engaged in the development and production of inflatable pump products - Wo Xinzhi Chuangwei,, revealed that the foreign trade orders once in the early market last year, but with the supply chain problem, the company suffered a small chip shortage, many upstream chips provided Commercial means that the delivery period will be extended to 3-6 months. Although the company has prepared multiple options, he still has to use more fund reserve chips and electronic materials, and the international logistics is not smooth and the epidemic situation is weak, or more or less aggravated their foreign trade return progress, order Their capital turnover is more severe than ever.

"If the international power transmission can go to the account for a long or two weeks, you can live our financial use efficiency. But in the actual operational link, the international wire transfer to the account is slow and the fee is high, and we have already plagued us." A electronic product The financial officers of small micro-foreign trade enterprises are subject to this.

The reporter learned that the foreign trade small and medium-sized enterprises that have encountered similar troubles are not in a small number.

In the past, most small and medium-sized foreign trade enterprises rely mainly on international wire transfer, but the international wire transfer networks often involve multiple banks, and the traditional banks lack a set of B2B e-commerce trading payment system for small and medium-sized foreign trade enterprises, leading to international telemarkeys. The time is slow and the operating cost is high. In recent years, with the strengthening of anti-money laundering supervision, more and more small and medium-sized foreign trade enterprises are also facing new issues such as accounting, the account is slow, and the account has no warning is frozen. "At present, many foreign trade enterprises cross-border payment service platforms are fully utilizing digital technology to solve this pain point." A foreign trade enterprise cross-border payment service platform business supervisor pointed out. Specifically, they applied for payment licenses in Europe and the United States, assisting small and medium-sized micro companies quickly establish offshore global accounts covering many countries cross-border trade receipt, and actively cooperate with the world-renowned banks to accelerate relevant cross-border trade receivables. Account efficiency, resolve the time limit and cost of international wire transfer; one side through large data and intelligence technology, bringing a large amount of transaction volume to form larger trading volume, providing optimal exchange rates with large bank consultations Quotation, order the small and medium-sized micro-foreign trade enterprises gain better glossation prices to mitigate the risk of exchange loss.

Deng Guozi revealed that the current XTransfer service is about 200,000 foreign trade SMEs, through smart technologies such as large data analysis and algorithm model, collecting many business conversions and funds to the account traffic, to compete for lower exchange rates to cooperation banks, order The income costs of these foreign trade SMEs have declined significantly.

"We have internal measurements, through digital technology, we built a global financial management platform for small and medium-sized foreign trade companies, which makes cross-border trade settlement related dominant costs from 5% to thousandth." He told reporters .

At the same time, more and more foreign trade enterprises cross-border payment service platform found that lighting on technology empowerment enhances small and medium-sized enterprises' foreign trade payment to account efficiency and reduced related operation costs, it is far less than enough. At present, more and more small and medium-sized micro companies are facing increasingly severe cross-border e-commerce fraud risks.

Previously, the global payment processor - the Fidelity National Information Services released reports that by carried out the development of 671 cross-border e-commerce platform on 11 countries, about 38% cross-border e-commerce companies last year More than 6% of income is lost due to payment fraud.

Specifically, these payment fraud activities mainly include synthetic fraud, stealing accounts, stolen user identity information (Identity theft), and ChargeBack.

Many foreign trade companies revealed that the extensive refused fraud in the past two years has spread rapidly. They often encounter all kinds of disputes in cross-border e-commerce trading, and they are required to withdraw a refund. Among them, many frauders take a variety of means "pretending" consumers, defrauding the refund of the merchant, so that they have an additional loss of operations.

This drives increasing cross-border trade payment service providers have begun to build a perfect anti-fraud-free style to avoid fraud "troubles" in the construction of the AI ​​machine learning algorithm technology.

Nicolas Aliberti, vice president of anti-fraud department, revealed that Dlocal constructs various types of large data anti-fraud wind control models to analyze all kinds of fraud activities, and effectively curb fraud.

"During the past year, we have made a lot of work, including anti-fraud strategy optimization, process optimization, data optimization and algorithm optimization, etc., the wind control disturbance rate has fallen rapidly, that is, we don't need to disturb many foreign trade companies to remind them to pay attention to fraud I have quickly helped them to filter out some trading volumes with bigger fraud. "The above-mentioned cross-border trade payment service platform business supervisor revealed. This makes them realized that the wind control system of the foreign trade small and medium-sized enterprises is not only to assist the authenticity of all kinds of information of the enterprise, but also to help them avoid business fraud risks.

Multi-supplied energy, small and medium-sized foreign trade enterprises

More and more cross-border trade payment service providers have also found that many small and medium-sized micro-foreign trade companies also have high digital demand in customer operations.

Many foreign trade enterprises cross-border payment service platform perspective, different from large foreign trade companies, most of the small and medium-sized and medium-sized foreign trade companies have many pain points in customer operations, including B-terminal customer information record dispersed, the salesperson is busy and does not know the specific business Consultation progress, multiple salesmen serve an overseas B-terminating customer lead to fierce inner killing.

"In the field of cross-border e-commerce, service providers must first drain the traffic for small and medium-sized enterprises, so that more foreign buyers pay attention to them. Especially in the country market grows rapidly along the way, small and medium-sized micro companies are more suitable for some changes in some products. Orders of small production batch, helping China's foreign trade can adapt to the global economic changes. "Liu Jianhua, general manager of Tianjin Zhongwa Network Technology Co., Ltd..

Therefore, we are planning to build a complete set of digital customer relationship management tools to help small and medium-sized foreign trade companies can fully grasp the overseas B-ternel customers, quickly identify customers with repeated quotation and hit orders (block internal killing), timely understanding The latest developments in the business of the salesperson, multi-label custom, improve the customer's fine layering, improve foreign trade sales conversion rate, etc. "Foreign trade enterprises cross-border payment service platform business director pointed out. But the challenge they encountered is different from large foreign trade companies to spend tens of thousands of dollars to purchase such customer relationship management tools each year. Most small and medium-sized foreign trade companies may fail to withstand such high expenditures. So they need to significantly reduce the use of such customer relationship management tools with more technological tools, but also achieve large-scale foreign trade companies. In his opinion, as China's foreign trade continues to high Jingjing, more and more small and medium-sized foreign trade companies are no longer limited to "OEM OEM", but to create an international brand to expand overseas markets. Data show that 2016 Chinese companies apply for US trademarks less than 30,000, and 2021 this figures reach 230,000.

"Currently, we are also discussing United Other professional brand promotion agencies, incorporating brand promotion functions on digital tools in customer relationship management, helping numerous small and medium-sized micro companies to grab the journey of brand highlands and better." He pointed out.

In Deng Guozi, in addition to technology empowerment, small and medium-sized foreign trade enterprises do a good job in customer management and brand promotion, cross-border trade payment service providers also need advanced technology such as large data analysis to provide the necessary forward-looking market insights.

"At present, XTransfer will announce two foreign trade indexes every quarter. First, the foreign trade index, the second is the competitiveness index. By analyzing more than 200,000 small and medium-sized foreign trade enterprises, we can predict the situation of the foreign trade situation in the coming months, And China's manufacturing industry's competitive changes in the global supply chain, etc. Degree, so that many small and medium-sized micro-foreign trade enterprises have timely adjust business model, and continue to stand out in the fierce market competition. "He pointed out.