The role of corporate WeChat -customer management function

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The role of corporate WeChat -customer management function

2022-06-24 00:03:56 3 ℃

Some time ago, many customers have asked me. Many of their colleagues are using corporate WeChat office. What are the functions of corporate WeChat. Is it necessary to open a corporate WeChat? Standering SCRM think it is necessary. The reason is simple. Use the corporate WeChat platform that you can have a strong collaborative office software+customer management tools at the same time.

What is the use of corporate WeChat?

Enterprise WeChat platform's schedule management: make an appointment for a meeting, establish a list of to -office items, complete work for individuals or invite colleagues to work together

Audio Video Conference: Do not miss any project discussion at different places and long -distance meetings on the way to support, support the demonstration document during the meeting

Enterprise WeChat platform live broadcast: training employees, education institutions schools online lessons, retail companies to bring customers live broadcast

Enterprise WeChat platform document collaboration: various document form templates in micro -documentation can be used to collect employees' travel health status, work list, activity plan, allocation of work tasks, etc. At the same time, WeChat Enterprise supports multiple people online editors to complete teamwork at the same time.

Micro disk: divided into personal file area and file sharing area, which is equivalent to the team material library

Corporate WeChat Open Platform Basic Office Function: Flexible attendance to check in, no attendance machines need to be initiated at any time, and work reports are completed.

In fact, the office software on the market is similar. So where is the necessary reason for using the WeChat open platform of the enterprise? The key feature of the WeChat enterprise version is not the office function, but the customer ability.

What are the benefits of corporate WeChat? Next, please take a closer look at the role of corporate WeChat. It is very helpful to the company's operating customers. It can solve the problems of some companies' problems!

The role of corporate WeChat -customer management function:

Customers are the source of income of the enterprise. If you clearly understand your customers and deposit it into the corporate account, we can directly contact the customer to establish an emotional bond to promote the conversion of multiple payment methods. This is the unique advantage of the company's WeChat open platform to the company

If you want to manage the customers of all employees uniformly, you need to register a corporate WeChat account so that employees can use corporate WeChat to communicate directly with customers, while customers do not need to download corporate WeChat. In this way, all customers scattered on different platforms are stored in the company's WeChat open platform account instead of employees' personal WeChat, so that corporate administrators can know how many customers of each employee and which customers are specific.

After the development of the third -party application of the company's WeChat, with the customer, we can accurately serve the company's preferences and consumption capabilities only by having a clear customer portrait of customers, so as to formulate effective operating strategies.

Enterprise WeChat secondary development software can label customers and classify customers, and we need to judge which range of the customer belongs. With the customer label is not enough to understand the customer in depth, it is necessary to build a more complete customer portrait. Through the different behaviors of the customer, the portrait portrait is generated. We can use the company's WeChat development system to record the customer's conversation time, conversation time, customer source, and whether to open the documents, so as to further discover customers' interest in products, help us classify customers correctly, and take correct services.

After mastering the customer portrait of the WeChat customization system, how can we use publicity? There are more and more customers. During the event, in addition to the activities of the company's micro -channel customer group, in order to increase the customer's respect for exclusive services, We need one -on -one whispering. This kind of work pressure is very high, and the activity cannot complete the smooth and lightest effect on time to achieve the best effect of the activity.

For example, to recommend products in small program malls to customers, and guide customers to consumption on corporate WeChat, these can be achieved through corporate WeChat third -party application development platform.

You can also publish important activities notifications through the function of WeChat's customer circle of friends. This is an ability to open in December 2019. It has an important milestone significance. At the entrance, letting the company is more flexible to play the customer traffic pool on hand.

In addition, corporate WeChat secondary development platform also has the function of allocating resignation assets. When a member leaves, make sure that each customer will not lose, and the customers in the hands of employees can be assigned to other employees to follow up.

Speaking of which, customer loss is a very serious phenomenon in the management of enterprises. The loss of customer loss is normal. Naturally, we cannot completely solve it, but at least we can try to prevent the loss of important customers on the company's WeChat. Not only does the interoperability with WeChat and the applets, it is really possible to open a whole new everything ...

What are the benefits of corporate WeChat? The above is only part of the function of the company's WeChat. How to use the company's WeChat correctly, how to use the company's WeChat development platform to operate customers and manage employees? Want to know what is the use Quickly started, the second development platform of the company's WeChat, personalized configuration, played to high -level functions, more directly link customers, and new breakthroughs in corporate benefits.

Seeing the role of WeChat above, I think everyone has a clear answer to whether to open WeChat. With the company's WeChat third -party application development platform, you have already mastered the latest developments of traffic in the private sector, and are now the best time to enter. If you have a corporate WeChat customization needs, you can contact us. The point -to -mirror SCRM is a third -party application service provider of the enterprise WeChat. The mainstream brand of WeChat management, focusing on WeChat risk control management, realizing the all -weather chat record backup, to meet the quality of corporate management customer service, improving members' cooperation efficiency, and regulatory compliance. Some time ago, many customers have asked me. Many of their colleagues are using corporate WeChat office. What are the functions of corporate WeChat. Is it necessary to open a corporate WeChat? Standering SCRM think it is necessary. The reason is simple. Use the corporate WeChat platform that you can have a strong collaborative office software+customer management tools at the same time.

What is the use of corporate WeChat?

Enterprise WeChat platform's schedule management: make an appointment for a meeting, establish a list of to -office items, complete work for individuals or invite colleagues to work together

Audio Video Conference: Do not miss any project discussion at different places and long -distance meetings on the way to support, support the demonstration document during the meeting

Enterprise WeChat platform live broadcast: training employees, education institutions schools online lessons, retail companies to bring customers live broadcast

Enterprise WeChat platform document collaboration: various document form templates in micro -documentation can be used to collect employees' travel health status, work list, activity plan, allocation of work tasks, etc. At the same time, WeChat Enterprise supports multiple people online editors to complete teamwork at the same time.

Micro disk: divided into personal file area and file sharing area, which is equivalent to the team material library

Corporate WeChat Open Platform Basic Office Function: Flexible attendance to check in, no attendance machines need to be initiated at any time, and work reports are completed.

The role of corporate WeChat -customer management function: